AI customer‑operations platform for Indian online sellers.
AI that knows your business.
And gets things done.
Paste your website URL and Superevenue becomes a support agent that answers in English, Hindi and Hinglish on your site and WhatsApp — then confirms every risky cash-on-delivery order over WhatsApp, IVR and SMS before you pay to ship it.
- Live the same day
- No app for your customers to install
- First 100 stores: free usage to start
Works with the tools you already use
Every unconfirmed COD order is a coin toss. You pay for the losing side.
About one in four cash-on-delivery parcels in India comes back undelivered. You pay shipping both ways, lose the sale, and often the packaging. Move the sliders to your numbers.
Superevenue's job is to make both numbers smaller: confirm before you ship, and answer before they ask.
Stop the leakIndustry figures: ~26% RTO on COD orders vs under 2% on prepaid, 60–65% of Indian e-commerce orders on COD, and ₹180–240 cost per RTO — Amazon Shipping India, Shipway ShipNotes FY25. The calculator excludes damaged stock, blocked cash and lost customers, so your real number is higher.
Six jobs you're doing by hand today. Watch each one run.
Every demo below is playing with data from Meher Ethnics, a fictional Jaipur store. Yours would show your products, your orders and your customers.
Paste your URL. Get an agent that knows your store.
Superevenue reads your products, policies, size guides and FAQs the way a new hire would — except it finishes in minutes and never forgets. No documents to upload, no flows to draw.
- Learns from your live website, re-reads when it changes
- Answers in your brand's voice, with your policies
- Hands off to you the moment it's unsure
- Home
- Kurtas · 48 products
- Sarees · 31 products
- Shipping policy
- Returns & exchanges
- Size guide
- FAQ
Speaks your customer's language. All three of them.
Your customers write in English, Hindi and Hinglish — often in the same sentence. The agent detects the language and answers in kind, on your website and on WhatsApp, at 2 pm and at 2 am.
- English, हिन्दी and Hinglish, detected per message
- Same agent on the website widget and WhatsApp
- Product, fabric, size, shipping and policy questions
Confirms risky COD orders before you pay to ship them.
Every cash-on-delivery order is scored: pincode history, order value, whether they've bought before, whether the address makes sense. Risky ones get a confirmation — WhatsApp first, then an IVR call, then SMS — before the parcel leaves.
- WhatsApp → IVR → SMS cascade, automatically
- Cancelled orders never ship, so they never come back
- Nudges likely refusers towards prepaid with a UPI link
- #MH-2050₹1,299Mumbai · Repeat customer · 4/4 deliveredRisk lowScoring…
- #MH-2051₹1,899Patna · New customer · pincode 34% RTORisk highScoring…
- #MH-2052₹2,499Lucknow · Address incomplete · high valueRisk highScoring…
“Where is my order?” Answered before they ask.
It's the most common message every store gets, and it's pure waste for you to answer. Superevenue pulls live status from your courier and replies instantly — and sends pickup, out-for-delivery and delivered updates on its own.
- Live status from Shiprocket and courier partners
- Proactive WhatsApp updates at every milestone
- Delivery-day reminders cut refused deliveries
messages reached you
- Shiprocket
- Delhivery
- Shopify orders
Returns handled by the rules you set.
You define the policy once — window, condition, exchange-first, who pays pickup. The agent applies it, books the reverse pickup, reserves the exchange and keeps the customer informed. You only see the exceptions.
- Exchange-first flows that save the sale
- Reverse pickup and refund triggered automatically
- Every decision logged and editable by you
- Ordered 4 days ago · within 7-day window
- Unworn with tags · confirmed by customer
- Size M in stock · reserved for exchange
- Pickup slot available tomorrow
Gets smarter with every order.
Each delivery, refusal, reply and silence feeds back into your store's risk model. Over time it knows which pincodes, price bands and customers need a confirmation call, and which ones can ship straight away.
- Risk scores tuned to your store, not a generic average
- Confirmation channel chosen per customer
- A clear weekly picture of what was saved
- 400053Mumbaidelivered
- · Every delivery, refusal and reply trains the risk score for your store.
- · Prepaid nudges go only to customers likely to refuse COD.
- · Confirmation channel picked per customer: WhatsApp, IVR or SMS.
Live before dinner. No agency, no developer.
Three steps. We do the last one with you on a call if you'd like — most sellers don't need it.
- Step 1 · 4 minutes
Paste your website URL
Superevenue reads your store and builds your agent. You review the answers to your ten most common questions and fix anything you'd say differently.
- Step 2 · 10 minutes
Connect orders and shipping
One-click connect for Shopify, WooCommerce, Dukaan and Wix; Shiprocket for tracking. Choose your COD rules: which orders to confirm and how hard to try.
- Step 3 · Same day
Go live the same day
Add the widget to your site, point your WhatsApp Business number at it, and switch on confirmations. From the next order, risky COD gets confirmed before it ships.
Same store. Same orders. Very different day.
Loosely based on what a 800-orders-a-month ethnic-wear store deals with. Your Tuesday will look familiar.
You open WhatsApp to 46 unread messages. Nineteen are “where is my order?”
All 46 answered overnight, in the customer's language. You read a 4-line summary.
All 46 answered overnight, in the customer's language. You read a 4-line summary.
You ship 32 COD orders and hope. You'll find out in a week which ones came back.
9 risky orders were confirmed on WhatsApp; 3 were cancelled before packing. 29 ship, all confirmed.
9 risky orders were confirmed on WhatsApp; 3 were cancelled before packing. 29 ship, all confirmed.
A customer in Patna refuses the parcel at the door. ₹210 gone, plus the kurta is out of stock for 10 days.
That customer cancelled at 10:15 am — and switched to prepaid after a UPI nudge. The kurta shipped to someone else.
That customer cancelled at 10:15 am — and switched to prepaid after a UPI nudge. The kurta shipped to someone else.
Six exchange requests in DMs. You screenshot each order, check the date, book pickups by hand.
Six exchanges approved against your policy, pickups booked, replacements reserved. You see one exception.
Six exchanges approved against your policy, pickups booked, replacements reserved. You see one exception.
A first-time buyer asks if the saree is pure silk. No reply until morning. She buys elsewhere.
Answered in 2 seconds with the fabric, the care guide and the size chart. She orders — prepaid.
Answered in 2 seconds with the fabric, the care guide and the size chart. She orders — prepaid.
Not a chatbot that talks. An operating layer that protects revenue.
Every feature exists for one of these outcomes. If it doesn't move one of them, we don't build it.
Fewer parcels come back
Orders that were never going to be accepted get cancelled before they ship. You stop paying both-way freight for nothing.
₹180–240saved per RTO you avoidHours back, every day
The same ten questions, answered without you. Your time goes into product, sourcing and marketing — the things that grow a store.
24 / 7coverage, three languagesMore visitors become buyers
An answer at 11 pm is the difference between a sale and a lost tab. Fabric, fit, delivery time — answered while the intent is hot.
2 stypical reply timeStock that isn't stuck in transit
Every RTO ties up a product for 7–14 days and often comes back damaged. Confirmed orders keep your inventory selling.
7–14 daysof stock freed per avoided RTOCustomers who come back
Instant tracking, painless exchanges and updates before they ask. That's what gets a first-time buyer to order a second time.
Repeatbuyers cost nothing to acquireYou stay in control
Your policies, your tone, your rules. Every decision the agent makes is logged, and anything unusual is handed to you, not guessed.
100%of decisions visible to you
The first 100 stores feel it work before they pay a rupee.
Free conversations and free confirmation calls, set up with you personally. When the free usage runs out, you'll know exactly how much it saved — and you decide.
- 100AI conversations, freewebsite + WhatsApp
- 50confirmation calls, freeWhatsApp, IVR or SMS
- ₹0to startpay only once it has saved you money
- 1:1setup with the foundersame day, on a call
Straight answers, no sales call needed.
Anything else? Ask the demo agent, or write to hello@superevenue.com — Zishan reads every message.
Same day. Reading your website takes a few minutes. Connecting Shopify, WooCommerce, Dukaan or Wix is one click. WhatsApp needs your WhatsApp Business number — we walk you through it on a call if you want. Most stores are live within a couple of hours of starting.
Indian online sellers lose time and money every single day — answering the same questions, and shipping COD orders that were always going to come back.
I don't want to build another chatbot that simply talks to customers. I want to build the operating layer that actually protects a seller's revenue. It starts with a simple promise: paste your website URL, get a multilingual support agent, connect your orders, and let it confirm risky COD orders over WhatsApp, IVR and SMS before you pay to ship them.
The long-term opportunity is bigger. Every conversation, order and delivery outcome can make the system smarter, until it becomes a risk-intelligence layer for your store that nobody else can copy. But I have to earn that. I'll start with real merchants, prove that Superevenue saves them measurable money, listen relentlessly, and build only what genuinely improves their business.
The goal is not to impress you with AI. The goal is to make you money.
Every week you wait is another week of parcels coming back.
Tell us about your store. It takes a minute, and it's how we decide who gets set up first.
- 1You reserve a founding spotYour position is confirmed instantly, and Zishan gets your details.
- 2We reply within 24 hoursOn email or WhatsApp — with a rough estimate of what you're losing to RTO today.
- 3Same-day setup, togetherPaste your URL, connect your store, switch on confirmations. Free usage is applied on day one.